Video Tutorials

SessionPBX video tutorials

Start with the overview, then follow the setup and administration topics in order. Each video includes optional captions and a written transcript.

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Video	Length	Written guide
Meet SessionPBX	1:13	Read guide
Add team members and manage extensions	2:14	Read guide
Create a ring group	2:05	Read guide
Create a queue and manage agent availability	3:01	Read guide
Build a phone menu and publish a call flow	4:18	Read guide
Route calls during and outside business hours	4:01	Read guide
Set up and use personal and team voicemail	4:05	Read guide
Configure recording and find a recorded call	3:41	Read guide
Use your team workspace	3:39	Read guide
Add your logo and team branding	1:52	Read guide
Find calls and use administrator reports	3:42	Read guide
Troubleshoot a call that reaches the wrong mailbox	3:52	Read guide

Core team setup and calling use SessionPBX. Ring groups, queues, call flows and administrator reports require Teams Business. Public numbers and external calls also require your own SIP carrier. Logo branding is included with Teams Business or available as an add-on for Teams Phone.

For a step-by-step written starting point, see Getting Started.