Standalone mobile tutorial series
Learn to use the SessionTalk standalone softphone on iPhone and Android with your own SIP account.
Nineteen videos are available. Choose a linked title below to watch. Unlinked titles remain planned until their recordings are ready.
Start here
Start with account setup and permissions. Shared in-app tasks use Android footage; installation and system screens are labelled for the platform shown.
| Episode | Suggested title | What the video will show |
|---|---|---|
| M01 | Install SessionTalk on your iPhone | Install and open the standalone app, then find the SIP account setup screen. |
| M02 | Install SessionTalk on Android | Install and open the standalone app, then find the SIP account setup screen. |
| M03 | Add your SIP account and get connected | Enter provider-supplied account details, enable the account and confirm registration. |
| M04 | Set up permissions for calls and contacts | Review microphone, contacts, camera and notification access on the selected platform. |
| M05 | Make and answer your first call | Dial a number, answer a call in the app and end the call. |
| M06 | Use mute, speaker, hold and the keypad | Change the audio route, mute the microphone, hold and resume, and enter phone-menu tones. |
Read alongside: Setup, Adding an account, Permissions and Placing calls.
Everyday tasks
| Episode | Suggested title | What the video will show |
|---|---|---|
| M07 | Call a contact and save an app favourite | Find a phone contact, use the available app contact tabs and create a favourite. |
| M08 | Create an app contact and organise groups | Create a local group, add a contact and edit its numbers and group membership. |
| M09 | Find a missed call and call back | Use Recents, filter missed calls and open a call’s details. |
| M10 | Set up and listen to voicemail | Configure the mailbox number, recognise the voicemail badge and call the mailbox. |
| M11 | Choose your outgoing SIP account | Open Accounts and select the dial-out account. |
| M12 | Adjust app sounds and notifications | Change app sound preferences and distinguish them from system notification permissions. |
Read alongside: Contacts, Groups, Call history, Voicemail and Sounds and notifications.
Additional features
These episodes require the relevant premium features to be enabled and support from your SIP service.
| Episode | Suggested title | What the video will show |
|---|---|---|
| M13 | Receive calls while your phone is locked | Check the supported push and incoming-call setup, background the app and answer a test call through the phone’s system interface. |
| M14 | Forward a call before answering | Redirect a ringing call to another destination and confirm the result. |
| M15 | Transfer a call directly to another person | Use blind transfer and select the destination. |
| M16 | Speak to someone before transferring a call | Make a consultation call and complete an attended transfer. |
| M17 | Manage two calls and create a conference | Add a call, use Select call, merge calls and split the conference. |
| M18 | Make a video call | Check camera access and video availability, then start and end a video call. |
| M19 | Send and find an instant message | Select a recipient, send a message and use Search to find the conversation. |
Read alongside: Incoming calls, Push setup, Forwarding, Transfers, Multiple calls and Messaging.
Troubleshooting
| Episode | Suggested title | What the video will show |
|---|---|---|
| M20 | Check why your SIP account will not register | Find registration status and review the account details supplied by your provider. |
| M21 | Check audio and incoming-call permissions | Check microphone and notification access, the selected audio route and relevant platform settings before repeating a test call. |
| M22 | Enable logging and share a diagnostic log | Enable logging, reproduce a problem, open the SIP log and share the text attachment. Video available. |
Back to the series overview.