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Desktop SoftphonesMessagingHow to send a message
Desktop Softphones

Send a SIP message

Open Messages in the sidebar. Click + and choose New IM, then select a recipient. Available options depend on your configured messaging services. For SIP IM, select one recipient for the conversation.

You can also open Contacts > Buddies, add a buddy under the appropriate SIP account and open their conversation. Enter their Display name and SIP address or extension when adding them.

SIP buddy with display name and extension

Type in Message and click the send arrow. Attachment availability depends on your account and service.

A SIP message and reply in the desktop app

Use the trash control and confirm to delete the conversation history on this device. This does not remove the other person’s copy. See Enable messaging if the option is unavailable.

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