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Mobile SoftphonesAccountsHow to add an account
Mobile Softphones

Add a SIP account

Open the menu at the top left of the main screen and choose Settings > Accounts.

Settings with Accounts at the top

Tap + at the top right of Accounts and choose SIP if an account-type menu appears. This opens SIP login. Account availability depends on the features enabled and your provider’s configuration.

Accounts list and add button

Enter an Account name, Username, Password and Domain using the details supplied by your service provider. Open Advanced SIP settings if they require additional settings. Turn on Enabled when ready, then tap the checkmark to save.

New SIP account form

The account list shows registration status. If registration fails, check the credentials, server address and transport with your provider.

Edit an existing account

Tap the account in the list. An enabled account displays Disable this account to edit its settings. Turn off Enabled, make your changes, then enable the account again and save. Wait until your current call has ended before changing account settings.

Existing SIP account and registration status

Use Delete account only when you want to remove it from the app.

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