How to Transfer a Call

Transferring a call is when you already have an existing established call and want to transfer the call to another party (extension). This is different from call forwarding where you have an incoming call which has not yet been answered and you are redirecting to another number.

Blind Transfer

A blind or unattended transfer is when the call is transferred to another party without talking to that party prior to transferring the call. From the incall view tap the unattended transfer button. The blind transfer button differs from the attended transfer button in that it has a single arrow rather than double.

Then enter the number you wish to transfer to in the text box and tap the green transfer button to transfer the call