Use mute, hold and the in-call keypad

D06 · Desktop · 1 minute 5 seconds

The keypad example uses an isolated local phone menu. Menu options depend on the service you are calling.

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Steps

1. During a connected call, select the microphone to mute. Select it again to unmute.
2. Select Hold to pause the call, then the play button to Resume.
3. Open Keypad and select the digit requested by the phone menu.
4. Close the keypad with the cross. Select the red button to end the call.

Transcript

Once a call is connected, you can use these controls without ending the conversation.

Select the microphone to mute yourself. The crossed-out microphone shows that mute is on. The other person won’t hear your microphone.

Select it again to unmute when you’re ready to speak.

To pause the call, choose Hold. The status changes to On Hold, and the control becomes a play button.

Choose Resume to return to the conversation. The call stays connected throughout.

If a phone menu asks you to press a number, open the in-call keypad. Select the requested digit. We’re choosing five in our local test menu, which has received that option.

Close the keypad with the cross to return to the call controls.

Use the red button when you’ve finished the call.

Back to the desktop tutorial series.