Set up Telgorithm messaging
This integration is available in the portal as a pilot. Validate it with your provider account before customer rollout. A saved connection does not confirm live carrier delivery.
Open your BYO PBX project in Provisioning > Advanced > Messaging, enable SMS, and select this provider under Incoming and outgoing SMS.
Connect your account
- Enter your Company SID and API token in the Telgorithm settings.
- Use Save at the bottom of the page and copy the complete Webhook URL, including its token.
- Set the Messaging Config’s inbound message URL and outbound delivery status URL to that complete URL in Telgorithm.
- Confirm that the number uses the intended messaging configuration.
Callbacks use HTTP POST. One connection URL serves all numbers assigned to it. Keep the complete URL private.
Pilot scope
Individual SMS and MMS conversations and delivery-status callbacks are implemented. Outgoing MMS allows up to five attachments, with attachments and caption text totalling at most 600 KB. Group MMS is not supported.
Test incoming and outgoing messages, media-only messages, captions and delivery receipts with your account before customer rollout.
See Telgorithm’s webhook guide .
Connect the app and test
Assign each messaging number to its user’s exact SIP username and domain, then provide updated authenticated provisioning or an account provisioning QR code. See Connect the app.
Test sending, receiving, duplicate callbacks, offline synchronization and background notifications. Check the carrier’s records before resending a message whose delivery is uncertain. Keep credentials and private webhook URLs out of screenshots and support messages.
Compare all messaging providers, or use the troubleshooting guide if messages fail.